Contact and support

Contact CatchON TV

Questions about plans, devices, setup or an existing line all reach the same team. We answer live chat and WhatsApp in person, day and night.

Live chat

In the corner of every page

The fastest route during a setup. Nothing to install and no address to give us before you can ask a question.

WhatsApp

+212 696 845249

Good for setup screenshots and MAG addresses, and the easiest way to reach us if your email is not working.

Open WhatsApp

Email

contact.provideriptv@gmail.com

Best for anything with detail — an order reference, a billing question, or a problem that needs a written trail.

Send an email

Send us a message

Four fields. We reply from a real mailbox, never a no-reply address, and you get a reference number so you can chase it on chat if you need to.

We reply here.

The device, the app and what you are seeing gets you a useful answer first time.

We reply from a real mailbox, never a no-reply address. Read how we handle your details in our privacy policy.

Support questions

Before you write to us

How can I contact CatchON TV?

Live chat on any page, WhatsApp on +212 696 845249, or email contact.provideriptv@gmail.com. We answer live chat and WhatsApp in person, day and night.

Open the contact page

How should I judge CatchON TV reviews?

Test the service yourself rather than relying on a star rating. Reviews of streaming services are easy to fabricate in both directions, so we publish none: take the free trial, watch the channels you actually care about at the time of day you actually watch them, and judge the picture on your own connection.

Judge it yourself — take the trial

Is catchoniptv4k.com the official CatchON TV website?

catchoniptv4k.com is the website of this CatchON TV reseller service, and it is the only address from which we take orders and send account details. We are not affiliated with any other site using a similar name, and we cannot vouch for one. If you are unsure whether a page or a message is ours, ask us on live chat or WhatsApp before sending anything to it.